Archive

value core

In his book Breakout Growth Strategies for Emerging Markets, Professor Jagdish Sheth draws the contours of the 4As framework—acceptability, affordability, accessibility, and awareness—and explains how these can effect transformative change and spark reverse innovation. This outside-in customer-centric approach, which is the foundation of this piece too, is a sure-shot path to gain competitive edge and drive continuous growth.

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the perfect marriage

In an interview in these columns, Michael Lee Stallard had spoken about the importance of a connection culture in addressing six specific human needs in the work context: respect, recognition, belonging, autonomy, personal growth, and meaning. This, he says, is drastically different from a culture of control where individuals with power, control, and status rule over the rest. To ensure productivity and growth, make sure to create an energizing environment wherein employees feel valued.

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the anchor

In The Advantage, author Patrick Lencioni highlights the potential of organizational health vis-à-vis competitive advantage, as opposed to other disciplines such as marketing, strategy, and technology. In this exclusive with The Smart Manager, Dr Christian Marcolli focuses on the leadership aspect of organizational well-being—how high performance can be tied directly to how leadership communicates and why it is crucial for leaders to maintain their credibility.

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stay connected

In his book Return on Character, Fred Kiel says leaders change organizations, and that it takes a ‘virtuoso’ leader to change an organization in the most positive way. Here too, he elaborates on how leadership character can drive workforce engagement and thereby growth.

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doing well by doing good

Engagement has been elusive for most companies, with Gallup reporting global employee engagement at 13 percent. Forward-thinking organisations are well aware that employee engagement is heavily influenced by employee wellbeing and workplace cultures1. As Jennifer Moss reveals in her book Unlocking Happiness at Work, what is essential to live a productive, fulfilling life is to be happy at one’s workplace.

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