Archive

Lend an ear

Communication is the cornerstone of an engaged workforce. A company’s workforce represents its most significant investment and ultimately determines the success or failure of the organization. Engaged employees are far more likely to demonstrate the dedication and commitment that are essential to the long-term growth of any company, large or small.* Communication should not be seen as a challenge but a way to enhance the performance of employees in an organization.

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It pays to listen

A team derives strength from the interactions of its members—the degree of fluidity in their communication and the understanding they have of each other. What then is the ideal framework that builds such an environment? Undoubtedly, empathy, and listening skills that bolster it.

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A thumb rule

Listening, an important life skill, is crucial in communicating and building one’s business. It is a skill that defines competence and should be given more importance by leaders.

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A much-needed leadership skill

Seth S Horowitz, author of The Universal Sense: How Hearing Shapes the Mind, in an article in the New York Times, writes, “Hearing, in short, is easy… It’s your life line, your alarm system, your way to escape danger and pass on your genes. But listening, really listening, is hard when potential distractions are leaping into your ears every fifty-thousandth of a second.” When it comes to leaders, listening becomes a more difficult task for they need to be both effective and passionate listeners.

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