Arun Malhotra, Author at The Smart Manager

Posts From Arun Malhotra

First Serve

putting the customer in the driver’s seat

Arun Malhotra of Nissan Motor India explains why customer service can be the differentiating factor in a highly competitive marketplace.

The Smart Manager

2 days ago

Leaders who ignore practicality and set out on overly ambitious ventures, without assessing the risks and fallouts, often run the risk of running the organization into losses

Having a diverse team and getting all stakeholders—such as board of directors—in important decision-making processes is a good preventive measure.

- By #manfredfrketsdevries

See more at: www.thesmartmanager.com/the-icarus-syndrome/

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the Icarus syndrome - The Smart Manager

www.thesmartmanager.com

Leaders who ignore practicality and set out on overly ambitious ventures, without assessing the risks and fallouts, often run the risk of running the organization into losses, or worse, going

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The Smart Manager

1 week ago

A shift never happens in isolation; a single change has the power to spread across multiple aspects of business, subtly altering everything in its path until a state of equilibrium renders the change permanent—before the next shift comes along.

Grab the January-February issue on selected newsstand.

Subscribe at subscribe.spentamultimedia.com/the-smart-manager-mag…!

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