Posts From Stephen Kozicki

a much-needed leadership skill

Seth S Horowitz, author of The Universal Sense: How Hearing Shapes the Mind, in an article in the New York Times, writes, “Hearing, in short, is easy… It’s your life line, your alarm system, your way to escape danger and pass on your genes. But listening, really listening, is hard when potential distractions are leaping into your ears every fifty-thousandth of a second.” When it comes to leaders, listening becomes a more difficult task for they need to be both effective and passionate listeners.

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Diversity matters

The Thomas-Kilmann Conflict Mode Instrument identifies five types of bargaining styles—competing, collaborative, compromising, avoiding, and accommodating—based on different personality types. Likewise, stakeholders could have different buying styles too; customize your communication strategy while negotiating with them.

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