Professor of Organizational Behavior at University of North Carolina’s Kenan-Flagler Business School, David Hofmann, talks about the changing contours of risk management.

In the Innovator series, we bring you case studies with valuable insights to gain from each.

Be it New York’s Sloan-Kettering or London’s Wellington Hospital, doctors and specialists across the globe accept N M Medical Center’s reports, saving patients the agony and expense of doing the same test twice. How did Nilesh Shah create this oasis of excellence in Mumbai.

"A motivated sales force can create the difference between an average company and the leader," says Gulati. In this exclusive with The Smart Manager, he reveals some secrets on how to keep the sales force so motivated that the profits are off the charts.

Half of all acquisitions do not provide valve to the acquiring company. Be clear on what you intend, and avoid ‘best of both’ deals. Peter Killing urges managers to focus on their integration strategy.

Ajay Piramal, Chairman, Nicholas Piramal India Limited, reveals how he achieved phenomenal corporate growth in a new industry by implementing a differentiated strategy.

Research shows that 70% of acquisitions fail to deliver the expected value addition. Here Ajay Piramal describes the most common pitfalls and how to avoid them.

Can franchising be applied to all business? Sangita Reddy and Ratan Jalan of the Apollo Group of Hospitals write about how they have changed Indian healthcare by bringing in franchising.