Not many can look into the crystal ball and predict what the future has to say. But if one wants to manufacture right and sell all, then the key is to forecast accurately, says Dr Rakesh Singh, Professor of Economics and Business Strategy, SP Jain Institute of Management Research, Mumbai.

Every working day, 4,500 semi-literate dabbawalas collect and deliver 175,000 meals within four hours. What can we learn from this unique, simple and highly efficient 120 year old logistics system? by Pradip Thakker