Tag "communication"

A much-needed leadership skill

Seth S Horowitz, author of The Universal Sense: How Hearing Shapes the Mind, in an article in the New York Times, writes, “Hearing, in short, is easy… It’s your life line, your alarm system, your way to escape danger and pass on your genes. But listening, really listening, is hard when potential distractions are leaping into your ears every fifty-thousandth of a second.” When it comes to leaders, listening becomes a more difficult task for they need to be both effective and passionate listeners.

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Break down barriers

In You Can’t Google It! The Compelling Case for Cross-Generational Conversations at Work, Phyllis Weiss Haserot writes, “I have seen tensions, frustrations, misunderstandings, disconnects and unnecessary divides develop among age cohorts at work. And it’s unnecessary, avoidable, and costs organizations money, talent, and clients/customers.”
Organizations should promote and foster cross-generational communication as it is key to productivity and profitability.

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