Tag "Listening"

More than just hearing

Most of the time when we claim to be listening to someone as they speak, we are at least partially passive—if not showing a total lack of interest—or gathering our thoughts to respond to them. But as Richard M Harris points out in The Listening Leader, if listening is made an active, influential activity rather than a passive, compliant one, it can build more dynamic and trusting relationships that benefit all*—a lesson most apt for leaders who have to take everyone along in their journey.

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You can’t listen, if you don’t stop talking

Listening is most often not an inborn skill. It takes a conscious effort to train your mind to ‘hear’ others.

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Listening to understand

Research in the past has indicated that employees who don’t believe their bosses are listening to them are less likely to offer helpful suggestions and new ideas. This makes it imperative for leaders to stop hearing and start listening, actively.*

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Lend an ear

Communication is the cornerstone of an engaged workforce. A company’s workforce represents its most significant investment and ultimately determines the success or failure of the organization. Engaged employees are far more likely to demonstrate the dedication and commitment that are essential to the long-term growth of any company, large or small.* Communication should not be seen as a challenge but a way to enhance the performance of employees in an organization.

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It pays to listen

A team derives strength from the interactions of its members—the degree of fluidity in their communication and the understanding they have of each other. What then is the ideal framework that builds such an environment? Undoubtedly, empathy, and listening skills that bolster it.

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