Tag "negotiations"

Diversity matters

The Thomas-Kilmann Conflict Mode Instrument identifies five types of bargaining styles—competing, collaborative, compromising, avoiding, and accommodating—based on different personality types. Likewise, stakeholders could have different buying styles too; customize your communication strategy while negotiating with them.

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Not in the spirit of war

Taking a hard line may be fine—but only in the short term, and only if you really believe that your counterpart is your adversary. But negotiation is often a series of episodes, which means that considering your counterpart as a partner or a collaborator is the foundation of trusting and fruitful—and ongoing—negotiation. How the game is played matters more than who wins.* Approach negotiations as not battles to be won or lost; instead, create value and build an edifice of trust and synergy with the partners.

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Why do negotiations fail?

A cursory glance at any daily publication throws up news of umpteen ‘negotiations’ going on in the social, geopolitical, and business spheres. But not many lead to positive results for either player because often people plunge into it without exercising any degree of pragmatism. Poor ground work, abysmal levels of trust, and sometimes even ego stand in the way of engineering the best outcome.

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Negotiations on the leadership path

According to conventional wisdom, leading people requires vision, charisma, and a palpable self-confidence—but not negotiation skills. Negotiation is for use outside the firm—for instance, in cutting deals with partners, customers, and suppliers. The conventional wisdom is dead wrong.* The skill to negotiate is integral, for without it the path to leadership would be difficult.

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Mindful dialogue

Negotiation is inherent in any human interaction. For as long as we live, we are bound to interact with others exchanging mutual needs. We all negotiate… being able to negotiate in a state of awareness enables us to be flexible, open to novelty, creative with alternatives and free from the tyranny of thoughts and emotions. Mindfulness is a skill that, if cultivated and applied to negotiation, could lead to its effectiveness.*

True, mindfulness helps build within us a foundation of empathy and understanding, and takes us closer to the realization that win-win is not mere compromise.

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